Digital Commerce
Subscription commerce platform with flexible plans and customer self-service
Illustrative exampleE-commerceRetailProfessional Services
Typical client: Brands offering recurring deliveries or subscription services
Discuss a similar project
The challenge
Customer service handles every plan change, skip or pause request manually. Churn rises because customers cannot easily adjust their subscription themselves.
The solution
A subscription platform with flexible plans, customer self-service for skip/pause/upgrade, automated billing, dunning and clear renewal notifications.
Business benefit
Fewer service requests, lower involuntary churn from failed payments, and better customer satisfaction.
Key capabilities
- Flexible plans, add-ons and trials
- Self-service skip, pause and upgrade
- Automated billing with dunning
- Proration and credit handling
- Renewal and lifecycle notifications
How it works
- 1Customer signs up to a plan and is billed on cycle
- 2Customer self-serves changes via the portal
- 3Failed payments trigger dunning automatically
- 4Notifications keep customers informed at each milestone
Related solution examples
Let's look at what is slowing your business down
A short introductory call to review your current process, the main challenges and possible directions. No technical sales pitch, no commitment.
Contact form
Tell us about your project
About two minutes to complete. We respond within one business day.
