Dealer warranty registration and claim portal
Typický klient: Manufacturers handling warranty registrations and claims via dealers
Prediskutovať podobný projekt
Výzva
Warranty cards arrive on paper, claims are filed by email and reimbursement decisions take weeks.
Riešenie
A dealer portal with online warranty registration at point of sale, structured claim submission with photos, status tracking and reimbursement workflow.
Prínos pre firmu
Faster claim resolution, cleaner data and a better dealer experience.
Kľúčové funkcie
- Online warranty registration
- Structured claims with photos and serial
- Status tracking per claim
- Reimbursement workflow and notes
- Reporting per dealer and product
Ako to funguje
- 1Dealer registers warranty at point of sale
- 2Claim is submitted with photos and serial number
- 3Manufacturer reviews and decides
- 4Reimbursement and outcome are recorded
Súvisiace príklady riešení
Partner portal for dealers with co-marketing, pricing and certifications
Dealers receive price lists, marketing assets and training by email — outdated copies circulate and partners are not aligned.
Service portal with ticketing, SLA visibility and asset register
Customers don't know the status of open tickets, SLA breaches surface late, and the asset register lives in a spreadsheet.
Pozrime sa na to, čo brzdí vašu firmu
Krátky úvodný rozhovor o vašich procesoch, hlavných výzvach a možných riešeniach. Bez technického predajného monológu a bez záväzkov.
Povedzte nám o svojom projekte
Vyplnenie trvá približne dve minúty. Odpovedáme do jedného pracovného dňa.
